Rug Cleaning Service Areas — San Francisco & the Bay Area
Boga Rugs offers free pickup and delivery of oriental, antique, and vintage rugs throughout San Francisco and the East Bay. Our shop is on Sacramento Street in San Francisco, and we've been serving Bay Area collectors and homeowners since 2007. Find your neighborhood below — we probably come to you.
How Service Areas Work
Our pickup and delivery service is free throughout San Francisco and the East Bay. We don't charge mileage, and we don't pass on bridge tolls or parking fees. If your rug needs cleaning, we come to you — usually within 24-72 hours of your first call, depending on your neighborhood.
For every rug we pick up:
- We inspect it in your home (optional but recommended for valuable pieces)
- We roll and pack it carefully for transport
- We hand-wash it at our Sacramento Street shop (never in your home, never with steam equipment)
- We deliver it back to the exact spot it came from when the work is complete
You never roll your own rug, never drive to our shop, never wait in line. That's included in the service.
San Francisco Neighborhoods
We're based on Sacramento Street in San Francisco, which means we're closest to the neighborhoods in the northern and western parts of the city. Pickup and delivery are usually same-day or next-day for these areas.
Primary service neighborhoods (fastest turnaround)
| Neighborhood | What we specialize in here |
|---|---|
| Presidio Heights | Walking distance — original hardwood care, high-end collections |
| Pacific Heights | Grand homes, large-format rugs, design coordination |
| Cow Hollow | Pet-friendly service, family homes, renovated Victorians |
| Marina District | Fog/humidity protection, dog beach recovery |
| Nob Hill | Pre-war apartments, building logistics, custom runners |
| Russian Hill | Steep streets, walk-up buildings, transport expertise |
| Sea Cliff | Ocean air, salt treatment, estate collections |
| Inner Richmond | Chinese antiques, silk rugs, family heirlooms |
Other San Francisco neighborhoods we serve
We also offer pickup and delivery to the rest of San Francisco, including:
- Outer Richmond — longer turnaround than Inner Richmond but fully supported
- Sunset District (Inner and Outer) — we come out regularly
- Noe Valley — family homes with antique rugs
- Mission District — vintage and Mid-Century Modern interiors
- Castro — historic Victorians with fine textiles
- Bernal Heights, Glen Park, Twin Peaks — single-family homes
- SOMA, Financial District, Embarcadero — loft apartments and condos
- Potrero Hill, Dogpatch — renovated warehouses and modern homes
- Haight-Ashbury, Hayes Valley, Western Addition — eclectic collections
- Chinatown, North Beach, Telegraph Hill — historic apartments
If your neighborhood isn't listed, call us anyway. We've been doing this for a long time and we almost never say no to a pickup in San Francisco.
East Bay Cities
We've been crossing the Bay Bridge for East Bay clients since 2007. Free pickup and delivery throughout the East Bay corridor.
Primary East Bay service area
Our East Bay service page covers:
- Walnut Creek — Rossmoor, Saranap, and the downtown area
- Lafayette — Burton Valley, Trail, historic downtown
- Orinda — Glorietta, Sleepy Hollow, country club area
- Alamo — Round Hill, Stone Valley
- Danville — historic Old Town, Westside
- Moraga — Campolindo, Rheem Valley
- Pleasant Hill, Concord, Martinez — by appointment
- Berkeley Hills, Oakland Hills, Piedmont — frequently
If you live in the East Bay and have a rug that needs care, read our East Bay service page for the full story.
Marin County and the Peninsula
We occasionally serve clients in Marin County (Mill Valley, Sausalito, Tiburon, Belvedere, San Rafael, Larkspur, Corte Madera, Ross) and the Peninsula (Hillsborough, Burlingame, Atherton, Palo Alto, Woodside, Portola Valley). These areas are outside our standard free pickup zone, but for significant rugs or collections, we can arrange pickup and delivery on a case-by-case basis.
Call us at (415) 567-1965 to discuss your rug and your location. If we can help, we will.
What Makes Our Service Different
Most rug cleaning services fall into one of two categories:
General carpet cleaners who also "do" oriental rugs — usually with the same equipment they use on synthetic wall-to-wall carpet. Fast, cheap, and destructive to fine rugs.
Specialty cleaners located in strip malls or industrial parks far from where people actually live, with no pickup service and limited hours.
We're different. We're a real San Francisco showroom on a historic commercial block, we've been doing this since 2007, and we come to you. That's the whole value proposition.
Frequently Asked Questions
Q: Is pickup and delivery really free everywhere you listed? A: Yes, for San Francisco and the East Bay corridor (Walnut Creek, Lafayette, Orinda, Alamo, Danville, Moraga, Pleasant Hill, Concord, Berkeley Hills, Oakland Hills, Piedmont). For Marin and the Peninsula, pickup is case-by-case and depends on the rug and the distance.
Q: How soon can you pick up my rug? A: For San Francisco addresses, usually within 24-48 hours. For the East Bay, usually within 3-5 days depending on our pickup schedule. For urgent situations (water damage, pet accidents), we can often come the same day.
Q: What if I just want to bring my rug to the shop myself? A: We welcome walk-ins during our hours (Monday through Saturday, 10:00 AM to 5:45 PM). Bring the rug, and we'll unroll it in our showroom, take a look, and give you an estimate on the spot. No appointment needed.
Q: Do you ever say no to a pickup? A: Very rarely, and only for logistical reasons — if a rug is in a location we truly can't reach, or if the customer is significantly outside our service area. We never say no based on rug value or type. A $500 rug gets the same care as a $50,000 rug.
Q: What if I'm not home when you arrive? A: We can arrange pickup with your doorman, neighbor, property manager, or housekeeper as long as you've confirmed the rug can be released. For valuable pieces, we prefer to meet you in person at least once.
Q: Do I need to prepare the rug before you come? A: No. Don't vacuum it (we'll do that). Don't treat any stains (that can set them). Don't roll it yourself unless you need to move it out of the way. Just let us handle it.
Schedule Your Pickup
Wherever you live in the Bay Area, we'd be glad to come take a look at your rug.
Call (415) 567-1965 or Request a Free Pickup
Monday through Saturday, 10:00 AM to 5:45 PM.
Visit Our Showroom
Boga Rugs 3499 Sacramento Street San Francisco, CA 94118 (415) 567-1965
Monday through Saturday, 10:00 AM to 5:45 PM